Terms of Service
The terms, in plain words.
These terms govern your use of rementioned.com, the agent backend and the websites we run for agents, and any purchase of REmentioned Foundation or the Monthly service.
The short version
- We are a technology and marketing provider, not a real estate broker.
- Two products: Foundation, $750 once, and the Monthly service, $500 a month for six months and then month to month.
- Nothing publishes under your name until you approve it.
- Nobody can promise what a search engine or an AI assistant will say, and we do not.
- You own your name, your brand, your content and a domain registered in your name. The website runs on our platform.
The short version helps you read the terms. It does not replace them.
1. Agreeing to these terms
By using rementioned.com, signing in to the agent backend or buying one of our products, you agree to these terms and to our Privacy Policy. If you do not agree, do not use them. If you accept on behalf of a team, a brokerage or a company, you confirm you have authority to bind it.
If you buy the Monthly service, the Monthly Service Agreement you accept at checkout governs that service. Where it and these terms differ, the Monthly Service Agreement prevails.
In these terms, "REmentioned", "we", "us" and "our" mean REmentioned. "You" means the person using our site or buying our products. "Client" means someone who has bought a product.
2. Who we are, and what we are not
REmentioned is a technology and marketing provider serving licensed real estate professionals. We are not a real estate broker or salesperson, we do not perform licensed real estate activity, we do not represent buyers or sellers, and nothing on our site or our clients' websites is an offer to buy, sell or lease property. We do not give real estate, legal, tax or financial advice.
Content published for a client is that client's advertising. Your state regulates real estate advertising, and New York, for example, treats a website as advertising. You remain responsible for your license obligations and for the accuracy of what you approve.
3. Who may buy
You must be at least eighteen to use our products. Foundation and the Monthly service are for real estate professionals who hold a valid license in the state where they practice and whose brokerage permits them to engage us and to advertise as described here. Tell us promptly if your license is surrendered, suspended or revoked, or if you change brokerage.
4. The products
We sell two products, each with one price. They are separate products, not tiers of one product.
Foundation, $750 one time
An audit of every profile and old brokerage page we can find for you; one approved identity line, meaning your name, brokerage, license designation, phone, service area and a one line description of what you do, deployed across your profiles; a website under your name with a home page, an answer page, town pages, your sales history and a home valuation form; and validated structured data. Foundation is normally delivered within about twenty-one days after you complete onboarding. How the website is hosted once Foundation is delivered is confirmed in writing when you buy.
The Monthly service, $500 per month
Everything in Foundation, delivered in the first weeks, followed each month by hosting, security and maintenance of your website, weekly local content for your towns, Google Business Profile posts from your listings and closings, a review request page for your clients after each closing, profile alignment, one press pitch per quarter and a monthly report. No setup fee. The full description, including approval timing, is in the Monthly Service Agreement.
The Monthly price is a founding rate, offered to a limited number of initial clients. It does not increase for as long as you stay continuously subscribed. If you leave and return, the rate then in effect applies.
What neither product includes
Paid advertising, lead purchasing, a CRM, transaction coordination, local directory listings as a service, listing marketing kits, or exclusivity. We do not reserve a town or area for one agent, and other agents in your market may be clients.
Prices
Prices are in US dollars and do not include any applicable taxes. We may change prices for new purchases at any time. A price change does not affect a purchase already made or a founding rate you hold.
5. Payment
Payment is taken through Stripe. Foundation is paid in full at checkout. For the Monthly service, the first month is charged when you buy and each following month is charged automatically on the same day of the month to the payment method you gave, and you authorize those recurring charges. Keep your payment details current.
If a Monthly payment fails we will tell you and try again. If it is still unpaid ten days after it was due, we may suspend the service, including taking the website offline, until it is paid, as the Monthly Service Agreement sets out. Fees are non-refundable except where the agreement for your purchase says otherwise or the law requires a refund.
6. Term and cancellation
Monthly service. An initial term of six months, then month to month. After the six months, either side may end it with written notice, email is enough, at least thirty days before the next billing date. If you stop paying or end the service during the first six months other than for a reason the Monthly Service Agreement allows, the fees for the rest of those six months become due. The agreement also lets you end it early, with nothing further due after the current billing period, if your license is surrendered, suspended or revoked or you leave the real estate business.
Foundation. A one time project that ends when it is delivered.
When a client leaves. We stop publishing under your name, take the website offline within thirty days after your last day of paid service, remove our access to your profiles, and on request within those thirty days send you an export of the text and images we created for you in a common file format.
7. What we do not promise
Search engines and AI assistants are run by other companies and decide for themselves what they show and say. We do not promise, and nothing we say or show should be read as promising, any ranking, mention, recommendation, citation, traffic, number of leads, number of reviews, press coverage, income or other business result, or that any of these will happen by a certain date. What we promise is to do the work we describe with reasonable skill and care.
We ask your clients for reviews and never write, buy or fake them. We pitch the press and never guarantee publication.
8. Approval and your responsibilities
- Approval. Every new page, post, article, profile change and press pitch goes to you for approval before it publishes. You may approve it, ask for changes or decline it. The only exception is the one you choose: at onboarding you may pre-approve listing and closing posts that contain only MLS data.
- Accuracy. You are responsible for the facts you supply or approve, including your license status, brokerage, sales history and any statement about your experience.
- Advertising rules. You are responsible for compliance with your state's real estate license law and advertising rules, Fair Housing law, your MLS's rules, the REALTOR® Code of Ethics where it applies to you, and your brokerage's policies. Get any broker review your brokerage requires before you approve an item. We make changes your broker asks for at no charge.
- Fair Housing. Do not ask us to publish anything that indicates a preference, limitation or discrimination based on a protected class. We will not publish it.
- Access. Give us access only to accounts you are entitled to authorize, and give us what onboarding asks for. Delays in onboarding delay delivery but do not pause fees.
- Your clients' details. Give us your clients' contact details only where you are permitted to, and only so we can prepare their review request page.
9. Who owns what
- Yours. Your name, likeness, headshot, brand material, license information, listing data and anything you supply. You give us a non-exclusive licence to use them to provide the service while you are a client.
- Yours once paid for. The text and images we create specifically for you, such as posts, articles, town pages and your identity line, become yours when the fees for the period they were created in are paid. You may use them anywhere. We may keep copies and use them to provide the service.
- Ours. The platform: the software, code, templates, design system, structured data implementation, automations, processes and know-how we use to deliver the service. Your website is built on and hosted by the platform and is licensed to you while you are a client. It is not transferable to another host in its platform form, and it comes down when you leave, with the export described in section 6.
- Your domain. A domain you already hold stays in your name. A domain we register for you is registered in your name, at your cost.
- Showing our work. We may name you as a client and show your public website and public content as examples of our work. Tell us in writing to stop and we will within fifteen days.
10. Listing data and compliance
Listing data comes from your MLS as distributed by MLS GRID and is used under that licence and your MLS's rules. You authorize us to access and use your listing and sales data to provide the service and confirm that you and your brokerage may grant that authorization.
Some elements of every client website are not options. Your brokerage's name and street address, your name exactly as licensed with your designation, the Fair Housing notice, the Standardized Operating Procedures link where your state requires it, a copyright notice, listing broker attribution wherever another broker's listing appears, the source statement on market figures, and the rule that only the front exterior photograph of a sold listing stays public are built into the platform and cannot be switched off. MLS data licences make every client answerable for every other client's compliance, which is why these apply to everyone.
11. Backend accounts
Keep your sign-in details to yourself and tell us straight away if you think someone else has used them. You are responsible for what happens under your account, including approvals given by the person you name to approve content for you.
12. Acceptable use
Search engines and AI crawlers are welcome to read our public pages and our clients' public pages as our robots.txt files allow. Nobody may:
- break the law or anyone's rights through our site, the backend or the websites we run;
- probe, scan or test the security of our systems, or get around any access control, without our written permission;
- send automated or bulk submissions through any form, or use a form to send spam;
- overload or interfere with our systems, or introduce malicious code;
- submit another person's information without their permission, or impersonate anyone;
- copy listing data from a client website in a way its MLS licence does not allow;
- copy, reverse engineer or resell the platform, its templates or its design.
13. Our site and brand
The text, design, graphics, code and the REmentioned name and mark on rementioned.com are ours or used with permission. You may view and share our pages for your own information. You may not copy our design or templates or use our name or mark in a way that suggests we endorse you. If you send us ideas or feedback, we may use them without owing you anything.
14. Visitors to agents' websites
Each website we run for an agent is that agent's advertising, and the agent and their brokerage are responsible for it and for any dealings you have with them. We are not a party to any real estate transaction. Listings, prices, market figures and valuations shown there are for general information, are not appraisals, may change or be out of date, and should be checked independently before you rely on them. How your information is handled there is explained in our Privacy Policy and the agent's own notice.
15. Third party services
The service works with platforms we do not control, including Google, Zillow, Realtor.com, Homes.com, social networks, Stripe and your MLS. Their own terms apply to your use of them. We are not responsible for what they do, and if one of them changes its product or rules we may change how we deliver the service so it stays substantially the same.
16. Copyright complaints
If you believe material on rementioned.com or a website we host infringes your copyright, email [email protected] with "Copyright notice" in the subject and include:
- your physical or electronic signature;
- identification of the copyrighted work you say is infringed;
- identification of the material you say infringes it and where it appears, with enough detail for us to find it;
- your name, address, phone number and email address;
- a statement that you believe in good faith the use is not authorized by the copyright owner, its agent or the law;
- a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for the owner.
We remove or disable material that is the subject of a valid notice and tell the person who posted it, who may send a counter notice under 17 U.S.C. § 512(g). We end the accounts of repeat infringers where appropriate.
17. Suspension and removal
We may suspend access to our site or backend, or take down an item of content, if it breaks these terms or the law, puts our systems or other people at risk, or puts MLS data access at risk for our clients. Where we can, we tell you first. Where we cannot, we tell you why as soon as we can. Ending a client's service is governed by the agreement for that purchase.
18. Disclaimer
Except as expressly stated in these terms or in the agreement for your purchase, our site, backend, platform and services are provided "as is" and "as available", and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement and any warranty as to results. We do not warrant that the service will be uninterrupted or error free.
19. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, consequential, special or punitive damages, or for lost profits, lost commissions or lost business. Our total liability for any claim relating to our site, backend, platform or services will not exceed the fees you paid us in the six months before the event giving rise to the claim, or one hundred US dollars if you have paid us nothing. These limits do not apply to liability that cannot be limited by law.
For Monthly clients, the limits in the Monthly Service Agreement apply in place of this section.
20. Indemnity
You will defend and indemnify REmentioned against third party claims arising from material you supply, facts you supply or approve, your breach of these terms, or your breach of licensing, advertising, MLS or Fair Housing rules.
21. Governing law and disputes
These terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. Before starting any proceeding, email us and give us thirty days to try to resolve the problem. Any proceeding must be brought in the state or federal courts located in Suffolk County, New York, and both sides consent to their jurisdiction.
22. Changes to these terms
We may update these terms and will post the new version here with a new effective date. Changes apply from that date. If a change materially affects clients, we will tell them by email before it takes effect. The Monthly Service Agreement changes only as it provides.
23. General
These terms, the Privacy Policy and the agreement for any purchase are the whole agreement between us about their subject. If a provision is unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver of it. You may not transfer your rights under these terms without our written consent; we may transfer ours to a successor to our business. Neither side is liable for delay caused by events beyond its reasonable control. You agree that we may communicate with you electronically and that electronic acceptance and notices have the same effect as signed paper. We are an independent contractor, and nothing in these terms creates an employment, agency, partnership or brokerage relationship.
24. Contact
John Priani, REmentioned, [email protected].